Big Creek Animal Hospital is excited to offer Urgent Care services for pets in need by a call ahead basis. If your pet is experiencing an emergency, we will not turn you away should you need immediate care and arrive as a walk-in. We take care of any sick pet or injured pet that cannot wait until the next day for care.
Urgent Care hours
- Monday: 7:00am – 6:00pm
- Tuesday: 7:00am – 6:00pm
- Wednesday: 7:00am – 6:00pm
- Thursday: 7:00am – 6:00pm
- Friday: 7:00am – 6:00pm
- Saturday: 8:00am – 6:00pm
- Sunday: Closed
What Cases Will We See?
- Bite Wounds or Lacerations
- Ear Problem
- Eye Problem
- Vomiting or Diarrhea
- Limping
- Fleas or Worms
- Allergies or Skin problems
- Toxin ingestion
- Paw or Nail issue
- Collapse
- Lethargy
- Abscess
- Urinary Problems/ Accidents inside
- Coughing/Sneezing
- Anal gland issues (scooting, licking)
- Decreased Appetite
- Hives/swelling/reactions
- End of Life/ Euthanasia
- Bad Breath
- Fever
- Constipation
- And more!
Hospital Urgent Care provides veterinary services for a variety of conditions, illness, and injuries found in our pet patients. We have trained and dedicated veterinarians and veterinary assistants on staff. We have onsite diagnostic equipment to perform blood work, x-rays, ultrasound, echocardiograms, and an in-house pharmacy allowing timely results and treatment of our patients. Cases that require 24-hour critical nursing care or more advanced diagnostics and treatments will be first stabilized and then referred to the specialty hospitals if necessary.
If your pet is experiencing an urgent medical issue after hours, please visit the list of nearby emergency hospitals.
FAQ and hospital responses
How do I get my pet seen in an urgent situation?
We prefer you call ahead so we can prepare for your pet’s arrival. Patients will be prioritized and triaged based on their symptoms and conditions. Any patient needing medical attention, but not life threatening, may be asked to wait.
How much does it cost to be seen for urgent care?
The urgent care exam fee is $105 and will be due at the time of service. Additional service & treatment pricing will vary.
Why can’t I be with my pet during treatments?
We do have an ‘open door policy’ so dependent on the situation, you may be able to accompany your pet to our treatment area.
Will this require additional treatment?
We recommend all pets return to their primary care veterinarian in the time recommended by our urgent care doctor.
Can I take my pet home the same night they are seen?
Yes, you can take your pet home tonight. There will be cases that require transfer to the 24-hour Specialty hospital for around-the-clock care. Some stable patients may stay the night here to have a procedure or additional testing during our normal business hours.
What animals can you see for veterinary urgent care?
Dogs and Cats
How long do I have to wait to be seen?
Each patient will be triaged and assessed by a trained professional. Critical life-threatening conditions will take precedence. The severity of your pets’ condition, as well as when your pet was added to our schedule, will determine when the doctor will be in to talk to you and examine your pet.
Will my pet’s insurance cover urgent care visits? What if I have pet insurance?
Given that there are many different insurances available now, you are responsible for calling to determine your specific coverage. Payment will be due at the time of service, then you coordinate with your specific insurance for reimbursement.
Will my veterinarian know I was here?
Outpatient cases will be instructed to schedule any rechecks or follow up care with their primary care veterinarian. We will ensure that all patient exam notes, and diagnostic test results are completed and sent home with you so that you may provide them to your primary care veterinarian.
Will I have to stay at the hospital if my pet needs sedation?
No, you will coordinate a pickup time with our veterinary staff. All pets must be picked up by the time designated by our team.
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What's Next
Call us or schedule an appointment online.
Meet with a doctor for an initial exam.
Put a plan together for your pet.
